20 policy sections
- Contract types & employmentUK-ADMIN
Company property, personal information and right to work (UK)
Company equipment, systems, documents and data remain Company property and must be used for legitimate business purposes, kept secure, and returned in reasonable condition when the employee leaves or on request. Laptops, phones and access cards should be protected with the required authentication…
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Employment contracts and probation (UK)
Employees receive a written statement of particulars of employment on or before their first day, including job title and duties, place of work, commencement date, continuous employment date, salary, normal working hours, holiday entitlement, benefits, notice provisions and any applicable probatio…
Read full policy - Contract types & employmentUK-LEAVING
Termination of employment and redundancy (UK)
After probation, notice is normally one month from either side, or three months for Manager grades and above, unless the contract states otherwise. This is never less than the statutory minimum notice the employee is entitled to. Employment may also end by reason of capability, conduct, redundanc…
Read full policy - Pay & benefitsUK-BONUS
Bonus, expenses and business travel (UK)
Performance and pay are reviewed annually in March. Where a discretionary bonus applies, eligibility normally requires the employee to be employed and not under notice on the payment date. The Company retains discretion over the amount and timing of any bonus.
Read full policy - Pay & benefitsUK-MEDICAL
Medical benefits, life assurance and injury cover (UK)
Private medical insurance is provided for UK employees from day one, with the option to add family members at the employee's own cost. The benefit is a taxable benefit in kind and the Company reports it to HM Revenue & Customs as required. Employees should continue to use NHS services for emergen…
Read full policy - Pay & benefitsUK-PAY
Salary, tax and statutory deductions (UK)
Employees are paid monthly in arrears on the last working day of each month, in pounds sterling, directly into their nominated bank account. Salary is stated in the employment contract and reviewed annually. A review does not guarantee an increase. Payslips are provided electronically each month…
Read full policy - Pay & benefitsUK-PENSION
Retirement benefits and pension (UK)
Eligible UK employees are automatically enrolled into the Company's workplace pension scheme from the date they become eligible, in line with the automatic enrolment duties under the Pensions Act 2008. Employees may choose to opt out within the statutory window, and can re-join or opt in later.
Read full policy - Conduct & grievancesUK-CONDUCT
Standards of conduct, conflicts of interest and confidentiality (UK)
Employees act honestly and with integrity, treat colleagues and clients with respect, and protect the Company's reputation, property and confidential information. Confidential client, employee and commercial information must not be disclosed without authority, during or after employment, except w…
Read full policy - Conduct & grievancesUK-DISCIPLINE
Disciplinary procedure and whistleblowing (UK)
The disciplinary procedure is used to address conduct, performance or behaviour that falls short of the standards the Company expects, and follows the principles of the ACAS Code of Practice on Disciplinary and Grievance Procedures. Informal guidance is given wherever possible. Formal steps may i…
Read full policy - Conduct & grievancesUK-GRIEVANCE
Grievance procedure (UK)
Employees who are dissatisfied with any aspect of their work, or who believe they have been treated unfairly by a colleague, manager or third party, should raise the matter promptly. Where possible, the employee should first speak with their line manager informally. If that is not appropriate or…
Read full policy - Data & securityUK-DATA
Data protection, privacy and IT use (UK)
The Company handles personal data in accordance with the UK GDPR and the Data Protection Act 2018. Employees must only collect, use and store personal data that they need for their role, keep it accurate, keep it secure, and delete or return it when it is no longer needed. Client and employee dat…
Read full policy - Bullying & harassmentUK-EQUAL
Equal opportunity, diversity and inclusion (UK)
The Company provides equal employment opportunities and does not tolerate unlawful discrimination. Employment decisions, including recruitment, remuneration, training, promotion, performance management and termination, are based on legitimate business considerations, qualifications, performance,…
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Harassment and sexual harassment (UK)
The Company has zero tolerance for sexual harassment, bullying, intimidation or other inappropriate workplace behaviour. Harassment is unwanted conduct related to a protected characteristic, or conduct of a sexual nature, which has the purpose or effect of violating a person's dignity or creating…
Read full policy - Entitlements & leaveUK-FAMILY
Maternity, paternity, adoption and compassionate leave (UK)
Employees have the right to up to 52 weeks' maternity or adoption leave. Ordinary maternity leave covers the first 26 weeks and additional maternity leave the following 26 weeks. Eligible employees receive Statutory Maternity Pay or Statutory Adoption Pay for up to 39 weeks. After 26 weeks' servi…
Read full policy - Entitlements & leaveUK-LEAVE
Annual leave and public holidays (UK)
UK employees receive 25 days' paid annual leave plus the 8 England and Wales bank holidays, giving 33 days in a full holiday year, which is above the statutory minimum of 5.6 weeks. Annual leave accrues in advance and is pro-rated for employees joining or leaving part way through the holiday year…
Read full policy - Entitlements & leaveUK-SICK
Sickness absence (UK)
Employees should notify their manager before 9:30am on the first day of absence and keep the Company informed of expected duration. For up to 7 calendar days an employee can self-certify using form SC3. From day 8 a fit note from a medical professional is required. Absence is recorded and, where…
Read full policy - Working hours & flexibilityUK-HOURS
Working hours, rest breaks and flexibility (UK)
The normal office working week is Monday to Friday, 37.5 hours, with a one hour unpaid meal break. Employees are expected to attend work punctually, record working time where required, and take their rest breaks. Under the Working Time Regulations 1998 employees are entitled to a rest break of at…
Read full policy - Health & wellbeingUK-PERF
Performance management and learning (UK)
Performance is managed through regular one-to-one conversations, an annual review, and agreed objectives that are understood by the employee and their manager. Where performance falls short of the agreed standard, the manager explains the gap, agrees the improvement required, provides support and…
Read full policy - Health & wellbeingUK-SAFETY
Health and safety at work (UK)
The Company is committed to protecting the health, safety and wellbeing of employees, contractors, clients and visitors as far as reasonably practicable, in line with the Health and Safety at Work etc. Act 1974 and the Management of Health and Safety at Work Regulations 1999. Risks are assessed,…
Read full policy - About this handbookUK-PURPOSE
Purpose and employment principles (UK)
This handbook sets out the principal employment policies, practices and benefits applying to employees of Rewardassociates Ltd in the United Kingdom. It should be read together with the employee's individual employment contract and any other Company policies that apply from time to time.
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